About Us

Good customer service is the first key to any successful business. Although the Parker Web team has an extensive set of technical capabilities, it understands the first objective is to provide a good customer experience.

The Backstory

In 2002 Darryl Parker founded Parker Web to build web sites for small businesses.  By 2008, Parker Web had earned the trust of enough ongoing clients to justify development of a robust system for handling maintenance and support requests. This dedicated system proved to be  such a helpful tool in a previously overlooked service niche that by 2012 Parker Web had transitioned completely to website maintenance services.

Vision Statement

Parker Web’s vision is to be the leading provider of website maintenance services.

Mission Statement

Parker Web’s mission is to delight website owners with prompt, knowledgeable and friendly website maintenance services.

We Are Real People

Most of Parker Web’s team members are a blend of all US-based full-time and contingent staffing. We’ve got over a decade of experience in working with small businesses just like yours. We like talking on the phone with you about your website problems and goals. We are very good at helping you get things done on your website.

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Recent News

  • November 2014 – Darryl Parker attends Internet Summit – Raleigh
  • October 2014 – Parker Web sponsors Regional MivaCon – Atlanta
  • October 2014 – Parker Web sponsors ICE Retailer Atlanta – Business Ecommerce Conference
  • September 2014 – Parker Web sponsors Regional MivaCon – Midwest (Chicago)
  • August 2014 – Darryl Parker accepted into Goldman Sachs 10,000 Small Businesses program
  • July 2014 – Darryl Parker featured in B2B Tribe Magazine
  • June 2014 – Parker Web sponsors Regional MivaCon – Northeast – Philadelphia
  • April 2014 – Parker Web sponsors Creative South Georgia conference – Columbus, GA
  • March 2014 – Parker Web exhibits at Matthews Business Expo
  • November 2013 – Darryl Parker attends Internet Summit – Raleigh
  • October 2013 – Kristin Parker joins company as Vice President and Director of Sales
  • September 2013 – Darryl Parker attends BlendConf - Charlotte
  • March 2013 – Parker Web acquires Perigee Internet Services
  • January 2013 – Darryl Parker joins the Board of Directors for the Matthews Help Center for a three year term.
  • October 2012 – Parker Web co-sponsors launch of eCommerce Charlotte community.
  • October 2012 – Parker Web named to the Charlotte Business Journal’s “Largest Web Design Firms” list for the 9th year
  • September 2012 – Parker Web opens new offices at 222 S. Church St, Suite 300, in Charlotte, NC in close partnership with Pinstripe Inc.
  • June 2012 – gift certificate application VoucherValet.com launches
  • May 2012 – Darryl Parker awarded the University’s Medal for Community Service by the University of Massachusetts Lowell
  • Jan 2012 – Parker Web awarded contract to redesign and deploy new website for the government services of Union County, NC.
  • November 2011 – Darryl Parker attended the 2011 Internet Summit in Raleigh, NC.
  • September 2011 – Darryl Parker completes three year term on the Matthews Alive Festival board of directors.
  • August 2011 – Parker Web is back on the Charlotte Business Journal’s Top 25 of Web Design Companies.
  • Febrary 2011 – Darryl Parker was the “Cookie Dad” for his daughter’s Girl Scout Troop and has a successful year helping to raise money for the troop’s activities.
  • December 2010 – Darryl Parker completes term as a Director on the Board of the Matthews Chamber of Commerce.
  • November 2010 – Darryl attends the 2010 Internet Summit in Raleigh, NC.
  • November 2010 – Parker Web makes Top 30 web site firms in Charlotte. What? Did you think this was just a top 25 list? The Charlotte Business Journal noted companies who just missed the list. After 6 years of appearing and with a new business model that focuses on long term relationships versus short term individual new site builds, we didn’t generate enough individual new sites to remain on the top 25. Guess what? We’re ok with that. We made a quality versus quantity decision in 2008 and it has been a pivotal point in our growth in a down economy. We did let the CBJ know they may want to change their thinking on how they rank this list considering our revenues and client counts put us easily in the top 10 of local firms. ;)
  • October 2010 – Parker Web wins 4 Bronze Awards from Business Marketing Association – Carolinas for web site, web application and web video work done with three different clients in 2010. Kudos to team members Mike Bader (2), Rob Harmon and Chaz Hinkle for this recognition.
  • September 2010 – Darryl attends TEDx Charlotte.
  • Parker featured in the August 2010 ChannelPro SMB Magazine cover story.
  • May 2010, Parker accepted an invitation to visit Rackspace.com facilities at “the Castle” in San Antonio, Texas, and speak to their Board of Directors and senior management about his experience with their services over the last 10 years. He also spoke with various department heads on suggestions for improvements from a customer’s perspective.
  • May 2010, Parker attended the Channel Advisor Catalyst conference in Durham, NC.
  • March 2010, Parker attended Rackspace Email & Apps reseller conference and was featured in the Rackspace press release for the event.
  • Parker Web is Title Sponsor for the 2010 Matthews Chamber Taste & Trade Business Expo.
  • February 2010, Darryl Parker interviewed for article in Channel Web magazine
  • September 2009, Parker Web team toured the Rackspace Email & Apps facilities in Blacksburg, VA, where the primary email application is maintained. We were able to sit in on several meetings and get a feel for the progress being made in development at Rackspace.
  • September 2009, Parker Web introduced new logo as “Parker Web Services” to be more comprehensive of its offerings.
  • Darryl Parker interviewed on CNNMoney.com on May 4, 2009.
  • Darryl Parker attended the Inaugural Software as a Service Conference at UNC-Charlotte’s College of Computing and Informatics on April 21st.
  • Parker Web was the Title Sponsor for the Matthews Chamber Taste & Trade Business Expo on March 26, 2009.
  • January 2009, Parker Web and Beantown Tavern co-hosted the Business Afterhours with the Matthews Chamber

Let’s Get Started

Thanks for taking the next step. We’re ready to get started when you are and we look forward to making your life a little easier by taking website maintenance out of the equation for you. Fill out the form below and we’ll get back in touch with you right away.

Parker Web provides website maintenance services for people like you.