Parker Web – Website Maintenance Services

Website Maintenance Services

Delighting Clients since 1999

We can work by the hour, no plan required,


or


We can work on a monthly plan starting at $129/month with plans ranging from 1 hour to 10 hours per month.


There is no task too small for us to help you with.

Parker Web is a U.S. Company with U.S.-based Employees.

Rapid Response

Parker Web’s goal is a maximum two-business-day turnaround on a task requiring less than 2 hours to complete. Many times tasks are done within minutes of being requested. In-person or onsite work is not available.

Bankable Hours

Unused hours are stored for up to 3 months. Although rare because of the proactive nature of the Parker Web service, hours not used after 3 months are lost. Hours in excess of these monthly plan amounts are billed at $120/hr on your monthly renewal day. Hours immediately expire upon cancellation of any plan. Time is billed in 15-minute increments.

No Contracts

We like to say we earn your business each and every month. Our plans are month-to-month and can be upgraded or downgraded at any time. There are no refunds for time purchased.

Multiple Websites?

Awesome! Time purchased can either span all your domains or be applied to individual domains as you require. We track all work and report time at the domain level. Additional standard website hosting is included. There is a maximum of 5 email accounts per maintenance plan. Additional email addresses are $3 per month each.

Site Support Live

Set up appointments with an agent for live maintenance video or phone calls.

Talk to a Live Person

Some requests are better handled with a quick phone call. Parker Web developers are available for a phone call or video conference during normal business hours every business day. We pride ourselves on having real people here to support you.

Online Ticket System

Easy submission of requests via direct email to Parker Web. Your email generates a traceable ticket and enters into a queue for rapid completion.

Proactive Website Maintenance

Parker Web monitors your website for optimal performance. Website systems unique to your website installation will require regular updates or website maintenance. When critical in nature – such as a security patch or a version update – this work is done immediately and billed to your account. Non-critical items are presented as a ticket for your approval prior to work being completed.

Time Tracking

Parker Web has a proprietary time accounting system that tracks all details of activities, including website maintenance, on your account. A report is available at any time upon request.

Get Started Now

It only takes a few minutes to get help.

A Real Live Person (really!) is Available to Help
Monday-Friday, 9:00am – 6:00pm EST

Ready to get started? We’re standing by and here to help!

Don’t just take our word for it.

Check out what our clients are saying.

The only thing I regret is not having started with Parker Web sooner.

William McKee

Managing Partner of Knowmad

I am beyond impressed with the level of service your team provides and your turnaround time is amazing. I know that no matter what issue or fix I need for my website, your team will get the job done quickly and do it right the first time.

Michelle Salatar

Rock Stars! I can't believe how fast my issue was resolved. Thank you very much for the great service you provide. 

Tim McCarthy

McCarthy Metal Roofing

Free quote on any sized job.

Hourly rates available for as needed work. No job is too small.