Parker Web – Website Maintenance Services

Website Maintenance Services

Delighting Clients since 1999

We’re thrilled you’re considering website maintenance to elevate your online presence and protect your investment. At Parker Web, we understand your website is more than just a digital platform—it’s a cornerstone of your business’s professionalism, credibility, and success.

Delighting clients since 1999, our fully US-based team brings expertise across multiple platforms and delivers proactive management to keep your website secure, functional, and user-friendly. Committed to a high-quality customer experience and a high level of accountability, we pride ourselves on providing prompt, knowledgeable, and friendly service designed to exceed your expectations.

When you choose Parker Web, you’ll be personally welcomed with an introduction to our dedicated team and a simple orientation of our systems. From day one, we’re here to partner with you and help your business thrive online.

Pay-As-You-Go

  • Ideal for less frequently updated websites
  • Open rate, no plan required
  • On-demand support as needed
  • Billed in 15-minute increments
  • 1-hour minimum initial purchase
  • No task is too small

$149/Hour

Essentials Plan

  • Ideal for regularly updated websites
  • Proactive monitoring and updates
  • On-demand support as needed
  • 2 bankable hours per month
  • Billed in 15-minute increments
  • Reduced price on additional hours

$249/mo

Enterprise Plan

  • Ideal for larger or multiple websites
  • Proactive monitoring and updates
  • On-demand support as needed
  • 2 bankable hours per month
  • Billed in 15-minute increments
  • Reduced price on additional hours

$899/mo

Every Minute Counts

Why Choose Parker Web?

Parker Web is a U.S. Company with U.S.-based Employees.

Swift Service

With our 15-minute modules, witness rapid transformations.

Transparent Pricing

Know exactly what you're paying for with clear hourly and monthly rates.

Expertise

Our team is trained to maximize efficiency, ensuring top-tier results in minimal time.

Customer-Centric

We're here for you, always prioritizing your website's best performance.

Rapid Response

Parker Web’s goal is a maximum two business day turnaround on a task requiring less than 2 hours to complete. Many times tasks are done within minutes of being requested. In-person or onsite work is not available.

Bankable Hours

Unused hours are stored for up to 3 months. Although rare because of the proactive nature of the Parker Web service, hours not used after 3 months are lost. Hours in excess of this monthly plan amounts are billed at $125/hr at the end of the calendar month. Pay-As-You-Go (open rate) hours do not expire. Minimum 1 hour initial purchase. Time is billed in 15-minute increments.

Month-to-Month Agreement

We like to say we earn your business each and every month. Our plans are month-to-month and can be upgraded or downgraded at any time. There are no refunds for time purchased.

Multiple Websites Allowed

you can have as many websites as you like under a single plan.

Talk to a Live Person

Some requests are better handled with a quick phone call. Parker Web developers are available for a phone call or video conference during normal business hours every business day. We pride ourselves on having real people here to support you.

Online Ticket System

Easy submission of requests via direct email to Parker Web. Your email generates a traceable ticket and enters into a queue for rapid completion.

Proactive Website Maintenance

Parker Web monitors your website for optimal performance. Website systems unique to your website installation will require regular updates or maintenance. When critical in nature – such as a security patch or a version update – this work is done immediately and billed to your account. Non-critical items are presented as a ticket for your approval prior to work being completed.

Time Tracking

All details of billed activities on your account as well as other account management tools are available in your client portal and monthly emailed reports.

Get Started Now

It only takes a few minutes to get help.

Talk to a Real Person—Weekdays 9–6 ET!
Choose your favorite way to connect!

Don’t just take our word for it.

Check out what our clients are saying.

The only thing I regret is not having started with Parker Web sooner.

William McKee

Managing Partner of Knowmad

I am beyond impressed with the level of service your team provides and your turnaround time is amazing. I know that no matter what issue or fix I need for my website, your team will get the job done quickly and do it right the first time.

Michelle Salatar

Rock Stars! I can’t believe how fast my issue was resolved. Thank you very much for the great service you provide. 

Tim McCarthy

McCarthy Metal Roofing

Free quote on any sized job.

Hourly rates available for as needed work. No job is too small.