About Parker Web

First, the Terrible Truth About Web Maintenance

There’s a terrible truth within the “traditional” web design industry that most companies (i.e., clients of web firms) are unaware of or discover too late in the process:

Web maintenance work doesn’t pay.

The reality is, most web design firms are great at the front-end design and development process, and lousy at doing back-end maintenance work efficiently. In short, they are focused on landing new projects and completing them as quickly as possible, so they can move on to the next big assignment. (We know this, because we used to do web design ourselves, and now provide maintenance services to many web design firms!)

Unfortunately for clients of web design firms, maintenance requests are mostly unpredictable, and largely unprofitable. As a result, web designers and developers scramble to handle calls for help, putting them in a growing list of projects that take a back seat to other, more “important” work in progress. Or worse, they drop what they are doing to service you, then sock you with an inflated invoice for their time.

After recognizing this dilemma, we resolved to find a better way for our customers.

Introducing A Better Model For Managing Your Website

With Parker Web, now you can get your website changes made fast, with friendly service and at a predictable price. No more waiting for weeks, arguing with a web developer or wondering how big your invoice will be.

We offer several month-to-month pricing plans to fit any budget. What’s more, we let our customers “bank” any unused hours. So you’ll never pay for service you don't get. And your satisfaction is guaranteed!

Because we specialize in web maintenance-and not web design-we have dedicated resources and a proven process to manage our clients’ needs efficiently. As a result, they are happy while we happily do our work-a true win/win scenario.

Our Background

Founded in 1997, Parker Web has worked in the Internet since our inception. In late 2008, we shifted our focus to servicing existing websites by working closely with interactive agencies, website managers and business website owners to achieve their maintenance and marketing objectives. This focus has allowed Parker Web to be more available and more responsive to the frequent tasks required in the regular use of the web as a marketing and operational tool.

Meet Your New Chief Web Officer, Darryl Parker

Darryl Parker began building web sites in 1996 while majoring Computer Science at UNC-Charlotte. He has co-owned and helped build three multi-million dollar start-up companies since 1998. He brings this real-world experience in deploying web technology and business marketing for small businesses. When not working, Darryl is actively involved in the Matthews community.

News & Events

Recent notable events & news:

• November 2011 - Darryl Parker attended the 2011 Internet Summit in Raleigh, NC.
• September 2011 - Darryl Parker completes three year term on the Matthews Alive Festival board of directors.
• August 2011 - Parker Web is back on the Charlotte Business Journal's Top 25 of Web Design Companies.
• Febrary 2011 - Darryl Parker was the "Cookie Dad" for his daughter's Girl Scout Troop and has a successful year helping to raise money for the troop's activities.
• December 2010 - Darryl Parker completes term as a Director on the Board of the Matthews Chamber of Commerce.
• November 2010 - Darryl attends the 2010 Internet Summit in Raleigh, NC.
• November 2010 - Parker Web makes Top 30 web site firms in Charlotte. What? Did you think this was just a top 25 list? The Charlotte Business Journal noted companies who just missed the list. After 6 years of appearing and with a new business model that focuses on long term relationships versus short term individual new site builds, we didn't generate enough individual new sites to remain on the top 25. Guess what? We're ok with that. We made a quality versus quantity decision in 2008 and it has been a pivotal point in our growth in a down economy. We did let the CBJ know they may want to change their thinking on how they rank this list considering our revenues and client counts put us easily in the top 10 of local firms. ;)
• October 2010 - Parker Web wins 4 Bronze Awards from Business Marketing Association - Carolinas for web site, web application and web video work done with three different clients in 2010. Kudos to team members Mike Bader (2), Rob Harmon and Chaz Hinkle for this recognition.
• September 2010 - Darryl attends TEDx Charlotte.
• Parker featured in the August 2010 ChannelPro SMB Magazine cover story.
• May 2010, Parker accepted an invitation to visit Rackspace.com facilities at "the Castle" in San Antonio, Texas, and speak to their Board of Directors and senior management about his experience with their services over the last 10 years. He also spoke with various department heads on suggestions for improvements from a customer's perspective.
• May 2010, Parker attended the Channel Advisor Catalyst conference in Durham, NC.
• March 2010, Parker attended Rackspace Email & Apps reseller conference and was featured in the Rackspace press release for the event.
• Parker Web is Title Sponsor for the 2010 Matthews Chamber Taste & Trade Business Expo.
• February 2010, Darryl Parker interviewed for article in Channel Web magazine
• September 2009, Parker Web team toured the Rackspace Email & Apps facilities in Blacksburg, VA, where the primary email application is maintained. We were able to sit in on several meetings and get a feel for the progress being made in development at Rackspace.
• September 2009, Parker Web introduced new logo as "Parker Web Services" to be more comprehensive of its offerings.
• Darryl Parker interviewed on CNNMoney.com on May 4, 2009.
• Darryl Parker attended the Inaugural Software as a Service Conference at UNC-Charlotte's College of Computing and Informatics on April 21st.
• Parker Web was the Title Sponsor for the Matthews Chamber Taste & Trade Business Expo on March 26, 2009.
• January 2009, Parker Web and Beantown Tavern co-hosted the Business Afterhours with the Matthews Chamber

Community Service through Silver Lining

The Parker Web Services team gives back to the community using it's unique capabilities in the marketplace. Given that many refer to the Internet as "the cloud", we call our program "the Silver Lining". We offer local and regional non-profit organizations low- or no-cost solutions for website and email hosting services and for website design and ongoing maintenance services. As of the end of 2010, Parker Web has contributed time and services valued in excess of $50,000. If you would you like to have your organization considered as a recipient, please contact us.

Join the Parker Web team

Are you a web developer? Do you like what you see? We are especially interested in finding new people with specialized web technology skills. If you have 5+ years experience in web development, please contact us for more information.