Parker Web | Website Maintenance Services - Parker Web
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Website Maintenance Services

How It Works

A Proactive Approach

In internet time, if your solution isn’t working 24/7, then it isn’t working. (And it isn’t really a solution.) The most important thing to know about ParkerWeb is that when something goes wrong, you (or your clients) will be able to get a live person on the phone no matter what time it is.

Our guarantee is that we will complete any task requiring less than two hours in less than two days. But, as you can see from our average support ticket close time, we close most of our tickets the same day. Many within hours.

Monthly Monitoring

We constantly scan your websites for even the barest hint of an issue. If A goes bad, we’re on it. If B rears it’s ugly head, we fix it. And when a plug-in goes out of date, we update it.

For example. Say a new version of a plug-in you use becomes available for your site. As soon as this happens, our system generates a ticket to update your website. A member of our team logs in, updates the plug-in and sends you email notification.

Regular Technology Updates

One of the most time consuming yet mission critical tasks website owners face is staying up to date with the ever changing technology platforms, code updates and platform upgrades. At Parker Web we proactively approach the management of your website with this in mind.  That means we take care of all these tasks for you on a schedule. We’re in the business of technology and staying up to speed on what’s happening out there is just part of what we do every day.  With Parker Web, your website, it’s code and platform infrastructure will be monitored and automatically upgrades as changes hit the market.

We can help no matter where you’re located

Parker Web is located in Charlotte, North Carolina but the good news is that you don’t have to be!  No matter where in the world you are we are here for you.  Our 24/7 support system is always ready to handle whatever you need no matter what time zone you’re in.  Experience the difference for yourself – let’s get started today.

Platform Neutral

WordPress, Joomla!, Drupal, .NET and the list goes on and on.  There are a variety of platforms out there and certain businesses are suited to use certain platforms.  The chances are you’ve been working with a “specialist” in your chosen platform and now you’re trying to find a better resource. Parker Web works with the best and brightest minds in the industry and that means having a team at your disposal ready to work on any platform out there.  If you’re looking for a one stop shop then you’ve just found it.

Let’s Get Started

Thanks for taking the next step.  We’re ready to get started when you are and we look forward to making your life a little easier by taking website maintenance out of the equation for you.  Fill out the form below and we’ll get back in touch with you right away.

Parker Web provides website maintenance services for people like you.