Website Maintenance Services

How It Works

Platform Neutral

WordPress, Joomla!, Drupal, .NET and the list goes on and on.  There are a variety of platforms out there and certain businesses are suited to use certain platforms.  The chances are you’ve been working with a “specialist” in your chosen platform and now you’re trying to find a better resource. Parker Web works with the best and brightest minds in the industry and that means having a team at your disposal ready to work on any platform out there.  If you’re looking for a one stop shop then you’ve just found it.

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We can help no matter where you’re located

Parker Web is located in Charlotte, North Carolina but the good news is that you don’t have to be!  No matter where in the world you are we are here for you.  Our 24/7 support system is always ready to handle whatever you need no matter what time zone you’re in.  Experience the difference for yourself – let’s get started today.

A Proactive Approach

In internet time, if your solution isn’t working 24/7, then it isn’t working. (And it isn’t really a solution.) The most important thing to know about ParkerWeb is that when something goes wrong, you (or your clients) will be able to get a live person on the phone no matter what time it is.

Our guarantee is that we will complete any task requiring less than two hours in less than two days. But, as you can see from our average support ticket close time, we close most of our tickets the same day. Many within hours.

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The Client Experience

Statistics are compiled and updated monthly showing the last 12 months.  Last update September 2014.

2.25

Hours

This is the average response time before we start work on your request.

7558

Tickets

This is a lot of website maintenance! It's all we do every day.

97

Percent

Customer satisfaction rating from surveys sent after each completed ticket.

Let’s Get Started

Thanks for taking the next step.  We’re ready to get started when you are and we look forward to making your life a little easier by taking website maintenance out of the equation for you.  Fill out the form below and we’ll get back in touch with you right away.

Parker Web keeps your website as professional as you are.